FAQ
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Symptoms
Common STI symptoms include discharge, painful urination, genital sores or blisters, itching, and rashes. However, many infections cause no symptoms at all.
- Chlamydia: Often asymptomatic. When present, symptoms may include painful urination, abnormal genital discharge, and pelvic pain.
- Gonorrhea: Can cause burning during urination, white/yellow/green discharge, or swollen testicles in men. Women may have pelvic pain or bleeding between periods.
- Syphilis: Begins with a painless sore, followed by rash, fatigue, and potentially neurological symptoms in later stages.
- Herpes (HSV-1 & HSV-2): Painful blisters or ulcers around the genitals or mouth, itching, and flu-like symptoms.
- HIV: Early signs can include fever, rash, sore throat, and fatigue. Later stages can involve severe immune suppression.
- HPV: Usually asymptomatic; some strains cause genital warts, others are linked to cervical and other cancers.
- Trichomoniasis: Itching, burning, redness, or soreness of the genitals, discomfort during urination, or unusual discharge.
- Hepatitis B: Flu-like symptoms, dark urine, fatigue, jaundice, and abdominal pain.
- Hepatitis C: Often asymptomatic; when symptoms appear, they can include fatigue, joint pain, and jaundice.
- Molluscum Contagiosum: Small, painless, raised skin lesions with a central dimple.
- Pubic lice (crabs): Itching in the genital area, visible lice or eggs in pubic hair.
- Scabies: Intense itching, especially at night, with a pimple-like rash caused by mites.
- Bacterial Vaginosis: Thin gray or white vaginal discharge with a fishy odor, itching, or burning.
- Ureaplasma/Urealyticum: Often no symptoms; may include urinary discomfort or reproductive complications.
- Mycoplasma Genitalium: Can cause urethritis in men and cervicitis or pelvic pain in women. Often asymptomatic.
Incubation periods
- Chlamydia: 7 to 21 days
- Gonorrhea: 2 to 7 days
- Syphilis: 3 weeks to 3 months
- Herpes (HSV-1 & HSV-2): 2 to 12 days
- HIV: 2 to 6 weeks
- HPV (Human Papillomavirus): 1 month to several years
- Trichomoniasis: 5 to 28 days
- Hepatitis B: 6 weeks to 6 months
- Hepatitis C: 2 weeks to 6 months
- Molluscum Contagiosum: 2 weeks to 6 months
- Pubic lice (crabs): A few days to weeks
- Scabies: 2 to 6 weeks (first exposure), 1 to 4 days (re-exposure)
- Bacterial Vaginosis: 1 week to a month (not technically an STI, but associated)
- Ureaplasma/Urealyticum: 1 to 3 weeks
- Mycoplasma Genitalium: 1 to 3 weeks
These are average timeframes for symptoms or detectable infection to appear. However, they can vary from person to person. You may still be contagious even without symptoms.
What symptoms indicate I should get tested?
You should consider testing if you experience unusual discharge, genital discomfort, itching, blisters, or painful urination.
How long after exposure should I get tested?
It depends on the STI, but most tests give accurate results if taken 1–3 weeks after exposure. You can also check our question about incubation periods for more details.
Can I have an STI with no symptoms?
Yes, many STIs are asymptomatic. You can carry and transmit them without knowing.
Can I use this test if I have no symptoms at all?
Yes, our tests are designed for your own peace of mind.
Do symptoms vary between STIs?
Yes, different infections can cause different symptoms. For example, chlamydia might cause no visible symptoms, while herpes can result in painful blisters.
Are STI symptoms different in men and women?
Yes. For example, women may experience pelvic pain or abnormal vaginal discharge, while men may have penile discharge or testicular pain. However, both genders can also show no symptoms.
Can symptoms go away on their own?
They can, but that doesn’t mean the infection is gone. You may still test positive and be contagious.
How accurate are your home test kits?
Our kits are over 99% accurate when used correctly and at the right time after exposure.
Are your tests approved or certified?
Yes. All tests are CE-marked and approved for home use across the EU.
How will I receive my results?
Results appear directly on the test cassette, similar to a pregnancy test (one line = negative, two lines = positive).
How soon will I get my results?
Within 15 minutes of using the test.
What do I do if I test positive?
We recommend contacting a healthcare provider or local clinic for further testing and treatment.
What should I do if my result is unclear or invalid?
If your test result is unclear (faint or partial lines), it should be treated as positive. If it's invalid, contact us — we will send a replacement. This is rare but possible.
Are your tests lab-processed or fully at-home?
They are fully at-home. No need to send anything to a lab.
Can I take the test more than once?
Yes, you can take a new test after a fresh exposure or if you’re unsure of a previous result.
Can I use the test if I'm pregnant?
Yes, but always consult your doctor for further care and advice.
How do I use the test kit?
Each kit includes clear instructions. It’s simple, quick, and requires no medical experience.
Can I take the test alone?
Yes, it’s designed for easy solo use.
Is my order discreetly packaged?
Yes. Packaging is plain and unbranded.
Will anyone know I ordered a test?
No. The process is completely anonymous.
How is my data stored and protected?
We only collect essential info to process your order and never share it with third parties.
Will my results be shared with anyone else?
No. The results are only visible to you, as the test is entirely for home use and not connected to any online system.
How do I track my order?
You’ll receive a tracking link via email after shipping.
Can I change or cancel my order?
Yes, if it hasn't shipped yet. Contact us quickly.
Will I receive a confirmation email after placing an order?
Yes. If you placed an order and paid for it but didn't receive a confirmation email, contact us.
How long does delivery take?
Germany: 1 business day (occasionally 2 depending on your location). Rest of the EU: 2–3 business days.
Can I choose express or next-day delivery?
We use only fast delivery. Depending on your location, the price ranges from €5.90 to €9.90.
What countries do you ship to?
All EU member countries, including Switzerland.
What happens if my package is lost?
We’ll either resend it or offer a refund depending on the situation.
What is your return policy?
Unopened kits can be returned within 14 days. Opened kits are non-returnable due to hygiene and medical safety regulations.
Can I get a refund for unused kits?
Yes, if the kit is unopened. Contact support to start the process.
How long does it take to process a refund?
5–10 business days after we receive the returned item.
What payment methods do you accept?
PayPal, Credit Cards, Apple Pay, Google Pay, Klarna, Bank Transfer, and other country-specific methods. See full options at checkout.
Will the charge appear discreetly on my statement?
Yes. It will not mention STIs or tests.
Is payment information stored securely?
Your payment data is handled securely by certified providers and is never stored on our servers.
Symptoms
Common STI symptoms include discharge, painful urination, genital sores or blisters, itching, and rashes. However, many infections cause no symptoms at all.
- Chlamydia: Often asymptomatic. When present, symptoms may include painful urination, abnormal genital discharge, and pelvic pain.
- Gonorrhea: Can cause burning during urination, white/yellow/green discharge, or swollen testicles in men. Women may have pelvic pain or bleeding between periods.
- Syphilis: Begins with a painless sore, followed by rash, fatigue, and potentially neurological symptoms in later stages.
- Herpes (HSV-1 & HSV-2): Painful blisters or ulcers around the genitals or mouth, itching, and flu-like symptoms.
- HIV: Early signs can include fever, rash, sore throat, and fatigue. Later stages can involve severe immune suppression.
- HPV: Usually asymptomatic; some strains cause genital warts, others are linked to cervical and other cancers.
- Trichomoniasis: Itching, burning, redness, or soreness of the genitals, discomfort during urination, or unusual discharge.
- Hepatitis B: Flu-like symptoms, dark urine, fatigue, jaundice, and abdominal pain.
- Hepatitis C: Often asymptomatic; when symptoms appear, they can include fatigue, joint pain, and jaundice.
- Molluscum Contagiosum: Small, painless, raised skin lesions with a central dimple.
- Pubic lice (crabs): Itching in the genital area, visible lice or eggs in pubic hair.
- Scabies: Intense itching, especially at night, with a pimple-like rash caused by mites.
- Bacterial Vaginosis: Thin gray or white vaginal discharge with a fishy odor, itching, or burning.
- Ureaplasma/Urealyticum: Often no symptoms; may include urinary discomfort or reproductive complications.
- Mycoplasma Genitalium: Can cause urethritis in men and cervicitis or pelvic pain in women. Often asymptomatic.
Incubation periods
- Chlamydia: 7 to 21 days
- Gonorrhea: 2 to 7 days
- Syphilis: 3 weeks to 3 months
- Herpes (HSV-1 & HSV-2): 2 to 12 days
- HIV: 2 to 6 weeks
- HPV (Human Papillomavirus): 1 month to several years
- Trichomoniasis: 5 to 28 days
- Hepatitis B: 6 weeks to 6 months
- Hepatitis C: 2 weeks to 6 months
- Molluscum Contagiosum: 2 weeks to 6 months
- Pubic lice (crabs): A few days to weeks
- Scabies: 2 to 6 weeks (first exposure), 1 to 4 days (re-exposure)
- Bacterial Vaginosis: 1 week to a month (not technically an STI, but associated)
- Ureaplasma/Urealyticum: 1 to 3 weeks
- Mycoplasma Genitalium: 1 to 3 weeks
These are average timeframes for symptoms or detectable infection to appear. However, they can vary from person to person. You may still be contagious even without symptoms.
What symptoms indicate I should get tested?
You should consider testing if you experience unusual discharge, genital discomfort, itching, blisters, or painful urination.
How long after exposure should I get tested?
It depends on the STI, but most tests give accurate results if taken 1–3 weeks after exposure. You can also check our question about incubation periods for more details.
Can I have an STI with no symptoms?
Yes, many STIs are asymptomatic. You can carry and transmit them without knowing.
Can I use this test if I have no symptoms at all?
Yes, our tests are designed for your own peace of mind.
Do symptoms vary between STIs?
Yes, different infections can cause different symptoms. For example, chlamydia might cause no visible symptoms, while herpes can result in painful blisters.
Are STI symptoms different in men and women?
Yes. For example, women may experience pelvic pain or abnormal vaginal discharge, while men may have penile discharge or testicular pain. However, both genders can also show no symptoms.
Can symptoms go away on their own?
They can, but that doesn’t mean the infection is gone. You may still test positive and be contagious.
How accurate are your home test kits?
Our kits are over 99% accurate when used correctly and at the right time after exposure.
Are your tests approved or certified?
Yes. All tests are CE-marked and approved for home use across the EU.
How will I receive my results?
Results appear directly on the test cassette, similar to a pregnancy test (one line = negative, two lines = positive).
How soon will I get my results?
Within 15 minutes of using the test.
What do I do if I test positive?
We recommend contacting a healthcare provider or local clinic for further testing and treatment.
What should I do if my result is unclear or invalid?
If your test result is unclear (faint or partial lines), it should be treated as positive. If it's invalid, contact us — we will send a replacement. This is rare but possible.
Are your tests lab-processed or fully at-home?
They are fully at-home. No need to send anything to a lab.
Can I take the test more than once?
Yes, you can take a new test after a fresh exposure or if you’re unsure of a previous result.
Can I use the test if I'm pregnant?
Yes, but always consult your doctor for further care and advice.
How do I use the test kit?
Each kit includes clear instructions. It’s simple, quick, and requires no medical experience.
Can I take the test alone?
Yes, it’s designed for easy solo use.
Is my order discreetly packaged?
Yes. Packaging is plain and unbranded.
Will anyone know I ordered a test?
No. The process is completely anonymous.
How is my data stored and protected?
We only collect essential info to process your order and never share it with third parties.
Will my results be shared with anyone else?
No. The results are only visible to you, as the test is entirely for home use and not connected to any online system.
How do I track my order?
You’ll receive a tracking link via email after shipping.
Can I change or cancel my order?
Yes, if it hasn't shipped yet. Contact us quickly.
Will I receive a confirmation email after placing an order?
Yes. If you placed an order and paid for it but didn't receive a confirmation email, contact us.
How long does delivery take?
Germany: 1 business day (occasionally 2 depending on your location). Rest of the EU: 2–3 business days.
Can I choose express or next-day delivery?
We use only fast delivery. Depending on your location, the price ranges from €5.90 to €9.90.
What countries do you ship to?
All EU member countries, including Switzerland.
What happens if my package is lost?
We’ll either resend it or offer a refund depending on the situation.
What is your return policy?
Unopened kits can be returned within 14 days. Opened kits are non-returnable due to hygiene and medical safety regulations.
Can I get a refund for unused kits?
Yes, if the kit is unopened. Contact support to start the process.
How long does it take to process a refund?
5–10 business days after we receive the returned item.
What payment methods do you accept?
PayPal, Credit Cards, Apple Pay, Google Pay, Klarna, Bank Transfer, and other country-specific methods. See full options at checkout.
Will the charge appear discreetly on my statement?
Yes. It will not mention STIs or tests.
Is payment information stored securely?
Your payment data is handled securely by certified providers and is never stored on our servers.